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Mortgage Sellers Stung with Court Order for Do Not Call Violations
Wednesday, May 07, 2008 -

Under the terms of a court order announced by the Federal Trade Commission, two individuals and one corporate defendant have been barred from violating the agency’s Telemarketing Sales Rule (TSR) and its Do Not Call (DNC) provisions arising from a telemarketing scheme designed to sell mortgage loans, refinancing services, and other products to U.S. consumers. They were also found liable for $530,000 in damages.

In addition to charging the defendants with calling consumers on the National DNC Registry and failing to pay for access to the list, the case was the first brought by the Commission alleging the transmission of phony caller ID information or none at all. Under the DNC provisions of the TSR telemarketers are required to transmit accurate caller ID information so consumers who do not want to be called in the future can contact them and tell them so.

The Commission’s Complaint

According to the FTC’s complaint, announced in May 2006, Srikanth Venkataraman, formerly of New Jersey and doing business as Scorpio Systems, Ltd., sold mortgage loans, refinancing, and other products and services to U.S. consumers via outbound telemarketing. Scorpio allegedly called numbers on the Do Not Call Registry, failed to transmit its telephone number and name to consumers’ caller identification service, and failed to pay the fee required to access the Registry. The telemarketer transmitted either no caller ID or a phony caller ID number – 234-567-8923 – and, as a result, consumers were unable to contact the telemarketer to stop unwanted calls.

Case History

The Commission’s original complaint was filed at the FTC’s request by the U. S. Department of Justice (DOJ) in U.S. District Court for the District of New Jersey on April 26,2006. In August 2007, the FTC voted to authorize the DOJ to amend the complaint by adding two defendants to the case, Software Transformations, Inc., and Sridhar Bhupatiraju. Software Transformations, Inc., was a successor corporation to Scorpio Systems, Ltd. Sridhar Bhupatiraju is an officer of Software Transformations, Inc. According to the Commission, the defendants named in the amended complaint also participated in telemarketing operations that called numbers on the Do Not Call Registry and failed to pay the fees required to access the Registry.

The Final Court Order

The final court order announced today settles the Commission’s charges against defendants Srikanth Venkataraman, dba Scorpio Systems, Ltd.; Software Transformations, Inc.; and Sridhar Bhupatiraju, individually and as an officer of Software Transformations, Inc. The order prohibits the defendants from violating the TSR in the future, states that they agree not to contest any of the facts alleged in the FTC’s complaint, and are liable for their TSR violations.

The order imposes suspended civil penalty judgments of $530,000 against each of the individual defendants and $160,000 against the corporate defendant – representing the total gross revenues resulting from their telemarketing violations. Based on the defendants’ inability to pay, however, the order requires Venkataraman to pay $15,000, Bhupatiraju to pay $10,000, and Software Transformations to pay $20,000. It also contains a right to reopen the case if the Commission later finds the defendants have misrepresented their financial condition.

The Commission vote authorizing the filing of the stipulated final order in consent of the court action was 4-0. It was filed by the DOJ on behalf of the FTC in the U.S. District Court for the District of New Jersey.

Related Articles :

  • Do Not Call Compliance Impacts the Mortgage Industry
    The Do Not Call laws essentially change the way mortgage companies must conduct business. Mortgage companies must take 8 definitive steps to fully protect themselves from federal and state fines.
  • If Your Company Doesn’t Have a Do Not Call Policy, is it Time to Quit?
    Before you pick up the phone to call a Realtor referral or past client referral, understand this - it may personally cost you $11,000. Readers who responded to our earlier article-What you don’t know Can Bankrupt your Company overwhelming asked the same questions, "Can I be personally fined?" and "What should I do if my company doesn’t take the DNC laws seriously?"
  • Defunct Ameriquest and Global Mortgage Funding Part of Seven Million DNC Settlement
    The Federal Trade Commission announced a law enforcement crackdown on companies and individuals accused of violating the requirements of the National Do Not Call Registry, resulting in six settlements collectively imposing nearly $7.7 million in civil penalties, along with an additional complaint that will be filed in federal district court.
  • FTC Nabs Company for Credit Repair Violations
    A home-buying consulting business that offers credit repair and home-buying consulting services has agreed to settle with the Federal Trade Commission for alleged federal law violations, including illegally charging an advance fee for credit repair and falsely claiming that they can remove negative information from consumers' credit reports, even if the information is accurate and timely.

 
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